AI operating system for residential buildings
Run your building like the best-managed property in the city.
DOORMIND turns concierge notes into professional documentation, triages maintenance the moment it is reported, and keeps every shift, resident and vendor on the same page.
30-minute walkthrough · Flexible plans for every portfolio · Joining a company already on DOORMIND? Activate your staff invitation.
Built around the work
From rough notes to operational intelligence.
Every workflow a residential team deals with daily, connected into one operating system instead of five disconnected tools.
AI Incident Reports
Concierge staff type rough notes. DOORMIND returns a structured, professional, legally sound report in seconds.
Maintenance Triage
Every request is categorized, prioritized and paired with a safety playbook before anyone picks up a phone.
Shift Handover
Nothing gets lost between shifts. Structured briefings, acknowledged and timestamped.
Building Assistant
Ask what happened overnight, which tickets are open, or what the water-leak procedure is.
Residents, Units & Portal
Accurate resident and unit records, with a Resident Portal for requests and reservations.
Amenities & Reservations
Bookable amenities with approvals, so the Sky Lounge never gets double-booked again.
Parking & Visitors
Stall assignments, visitor parking and violations tracked against the right unit.
Operational Analytics
See recurring issues, problem units and equipment trends across the portfolio.
Multi-building Ready
Company-level accounts, per-building scoping and role-based access for every team.
See the workflow
From resident report to management action.
Instead of only listing features, this shows exactly how DOORMIND handles a real building issue from first contact to follow-up.
Resident reports the issue
Unit 1911 contacts Concierge at 00:12 regarding noise coming from the 19th-floor hallway.
Evidence is attached
The resident's video is added directly to the incident so management has the full context.
DOORMIND structures the report
Rough notes become a professional incident summary without losing the original facts.
Management sees what needs follow-up
The incident is clearly marked for review with evidence, status and next action in one place.
Unit 1911 contacted Concierge regarding noise coming from the 19th-floor hallway.
At approximately 0012 hours, the resident of Unit 1911 contacted Concierge to report a noise disturbance coming from the 19th-floor hallway. The resident provided video evidence, which has been attached to the incident for management review.
See this running on your buildings.
A 30-minute walkthrough with your own workflows in mind.
Building Assistant
Ask the building what happened.
Managers get a straight answer built from the incidents, maintenance tickets and handovers their own team recorded — scoped to the buildings they are allowed to see.
One place for the overnight picture
No spreadsheet archaeology, no radio calls, no scrolling three log books to find out what the night team dealt with.
What happened overnight and what still needs management follow-up?
Three items from the 23:00–07:00 shift:
- • INC-1911 — noise disturbance, 19th floor. Video evidence attached, awaiting management review.
- • Elevator 2 out of service since 23:44. Vendor called, ETA 09:00.
- • Water leak reported in P1 storage, contained by the night superintendent.
One item needs a decision today: INC-1911.
One system, four experiences
Everyone sees exactly what they should.
DOORMIND uses role-based access with per-building scoping. Concierge, managers, administrators and residents each work in the view built for them — and nothing more.
Pricing
One platform. All core features included.
Flexible pricing for portfolios of all sizes.
DoorMind
Pricing tailored to your portfolio
Volume pricing available for larger portfolios.
- Incidents
- AI-assisted reporting
- Maintenance
- Residents & Units
- Parking
- Amenity Reservations
- Resident Portal
- Resident Inbox
- Response Center
- AI Assistant
- Evidence and photo management
- Multi-building management
- Admin / Manager / Concierge roles
- Operational reporting
Run the building with clarity.
Turn daily property operations into one connected system.